For some, moving home is easy; just pack up a few bags and boxes into the back of a friend’s ute and away you go. But for many, especially those who’ve had the time to accumulate a few more possessions, moving home takes a lot more planning. If you’re one of these, read on for our top tips to help you find a removalist who’ll help make your move as stress free and pleasant as possible.
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Word Of Mouth
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The first place to start is with your friends and family. Ask around and see if anyone has had a particularly good moving experience and can refer you to the company they used.
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Are they Qualified?
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Whether you have a referral or two or are starting out cold, you want to make sure that the company you choose is suitably qualified. Contact the Australian Furniture Removers Association (AFRA) at www.afra.com.au or free call 1800 671 806.
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AFRA can provide a list of qualified removal companies in your area so you can draw up a short-list of companies to contact. All AFRA registered companies abide by the AFRA Code Of Conduct.
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Can they do the job?
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First things first. When you first contact a removalist company, check they can move you to your destination, on the day you require.
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All-in-one loans
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Does the company maintain a professional approach? Are staff neat, tidy and in uniform? What do the vehicles look like? Are the facilities clean and well-organised? Is the paperwork professionally prepared and easy to understand?
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Additional payment options
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Check if the company uses sub contractors. If so, find out if the sub contractor abides by the same standards as the removalist you have selected.
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Getting down to paperwork
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Will they provide a no-obligation, written quote? To do this accurately, the company will usually want to come to your current home and check what needs to be moved as well as the access to both your current and new home. And what about insurance - have they advised you of your options?
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Can they provide references?
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Most good removalist companies will be able to provide you with details of previous, satisfied customers you can contact for a reference.
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It’s your decision
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Once you’ve satisfied yourself on the points above, it comes down to a personal decision. Do you feel that the company is adding value to you with their advice and commitment? Do you trust them to move your treasured possessions to your new home?
If the answer is yes, then confirm your booking and start packing those boxes!
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